© Benjamin H. Groff II — Truth Endures / benandsteve.com
June 6, 2026
The Cost of a Rumor

There was a time when if someone wanted to damage a business, they had to stand on a street corner and tell people not to shop there.
Today, all it takes is a social media account.
A single post can reach hundreds of thousands of people. A video can be shared across the country in hours. An accusation can become accepted as fact before anyone pauses to ask whether it is true.
That raises an important question:
When does criticism become defamation?
The question came to mind after reading reports about a recent social media campaign targeting Harley-Davidson.
For decades, Harley-Davidson has represented something uniquely American. Its motorcycles have become symbols of freedom, independence, veterans, road trips, and a culture that has existed for generations.
Yet over the past several weeks, social media influencers and political personalities began attacking the company, describing it as “woke,” “anti-American,” and even “gay.” At the same time, many of the same accounts were encouraging consumers to purchase motorcycles from a competing manufacturer, Indian Motorcycle. According to reporting by The Bulwark, numerous influencers appeared to be using remarkably similar talking points while simultaneously promoting Harley’s competitor. The article raised questions about whether the campaign was organic or coordinated. No evidence has publicly emerged proving who, if anyone, organized the effort.
What makes the situation unusual is that Harley-Davidson had already announced in 2024 that it had ended its DEI department and scaled back several diversity-related initiatives after previous criticism from activists. The company stated it no longer maintained a DEI function and would focus on growing motorcycling and serving its riding community.
Yet the attacks continued.
Whether readers agree or disagree with Harley-Davidson’s past decisions is not really the point.
The larger issue is what happens when public opinion is manufactured.
If a business actually engages in conduct that customers dislike, criticism is fair. Consumers have every right to spend their money where they choose.
But what if the accusations are exaggerated?
What if they are misleading?
What if they are completely false?
And what if someone is profiting from spreading those claims?
Those questions move beyond politics and into the realm of ethics.
Most Americans would likely agree that consumers deserve truthful information before making purchasing decisions. We expect truth in advertising. We expect products to perform as advertised. We expect companies not to deceive customers.
Should the same standard apply to people attempting to damage a company’s reputation?
American law has long protected free speech. It should.
But free speech and knowingly false statements have never been exactly the same thing. Businesses, like individuals, can suffer tremendous financial harm when false information spreads unchecked.
Imagine spending a lifetime building a company, employing thousands of workers, paying suppliers, supporting local communities, and creating a respected brand. Then one morning you discover strangers on the internet have decided to label your business with accusations that may bear little resemblance to reality.
The damage can be immediate.
Customers leave.
Sales decline.
Employees worry.
Investors react.
All because of something that may never have been true in the first place.
Social media has given every citizen a voice. That is one of the great achievements of the digital age.
But it has also created a world where rumors can travel farther than facts.
Perhaps the question facing America is not whether people should be allowed to criticize businesses.
Of course they should.
The real question is whether people who knowingly spread false information intended to harm a company should bear responsibility when real damage results.
That debate is likely to grow louder in the years ahead.
Because in today’s world, a rumor is no longer just a rumor.
It can become a weapon.
Closing Question
If someone intentionally spreads false information about a business for political, personal, or financial gain, should they be held responsible for the economic damage they cause?
THE BOTTOM LINE
If you hear information coming from someone. Especially a politician. Stop. Take it with a grain of salt. And then go do your own research. See if it is true. Don’t believe them when they tell you that everything you learn through research is false.
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© Benjamin H. Groff II — Truth Endures / benandsteve.com
